Terms and Conditions


"Personal Information" is information that can be used to identify you, either alone or in combination with other information. SDGS collects and stores the following types of Personal Information:

"Registration Information" is the information you provide about yourself when registering for and/or purchasing our Services (e.g. name, email, address, user ID and password, and payment information).

"Genetic Information" is information regarding your clients, generated through the processing of samples by SDGS or by its contractors, successors, and assignees; or otherwise processed by and/or contributed to SDGS.

"Self-Reported Information" is all information about yourself, including your professional details and other information that you enter into surveys, forms, or features while signed in to your SDGS account.

"User Content" is all information, data, text, software, music, audio, photographs, graphics, video, messages, or other materials—other than Genetic Information and Self-Reported Information—generated by users of SDGS Services and transmitted, whether publicly or privately, to or through SDGS.

"SDGS" or "we","us" or "our" means Sheffield Diagnostic Genetics Service, whose principal place of business is at Western Bank, .

"Service" or "Services" means SDGS products, software, services, and Website (including but not limited to text, graphics, images, and other material and information) as accessed from time to time by the user, regardless if the use is in connection with an account or not.

"Website" means sdgs.org.uk.

All data collected via this site remains confidential and will only be used by SDGS. You have the right to request exemption from marketing activities by emailing us at . You also have the right to access any data we hold about you.

The details on this website are subject to change without prior notice. Your access and use of the Site is subject to the following conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreement between you and are superseded and of no force or effect.


You must be a certified doctor and over eighteen (18) years of age to agree to our T&C’s on behalf of yourself or those for whom you have legal authority to agree.

Ordering the Service

You can place orders for the Service with SDGS by following the process outlined on our Website. You acknowledge that by placing an order with us you will be under an obligation to pay for the Service in that order.

The SDGS order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the order process.

All orders are subject to acceptance by SDGS. We will send you an email to confirm acceptance. The contract between you and us will only be made when we send you this email to confirm acceptance. SDGS will charge your chosen payment method after we accept your order.

If you change your mind about your order, you can cancel your order in accordance with our refund policy.

You must keep the contact details we hold for you up-to-date so that we can contact you if necessary about your order.

Permitted Use

The content of this Site is copyrighted unless stated otherwise. Copyright © SDGS 2015. All rights reserved


Care is taken to ensure that the website content is accurate. Nevertheless, content is provided for general information only, and you use it at your own risk. We will not be held liable for damage or loss ensuing from any act or omission resulting from the use of information on this website.

External Websites

SDGS is not responsible for the content or reliability of any linked websites. We accept no liability in respect of the content or for the consequences of following any advice included on such sites. We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages or change of website address. SDGS reserves the right to reject or remove links to any website.


Website cookies

SDGS use records of the pages users have visited on this site to analyse trends and track page links. Our records do not contain any personal information about users.


SDGS retains the right to revise these Terms and Conditions at any time.