This page (together with our Privacy Policy, Terms of Website Use and Website Acceptable Use Policy tells you information about us and the legal terms and conditions ("Terms") on which we provide any of the services ("Services") listed on our website ("our site") to you.

These Terms will apply to any contract between us for the provision of Services to you ("Contract"). Please read these Terms carefully and make sure that you understand them, before ordering any Services from our site.  Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any Services from our site.

You should print a copy of these Terms or save them to your computer for future reference.

We amend these Terms from time to time as set out in clause 6. Every time you wish to order Services, please check these Terms to ensure you understand the terms which will apply at that time.

These Terms, and any Contract between us, are only in the English language.

1.     Information about us

1.1     We, Sheffield Children's NHS Foundation Trust (operating under the name Sheffield Diagnostics Genetics Service) of Western Bank, , operate the site

1.2     You may contact us by e-mailing us at . If you wish to give us formal notice of any matter in accordance with these Terms, please see clause 13.

2.     Use of our site

Your use of our site is governed by our Terms of website use and Website Acceptable Use Policy. Please take the time to read these, as they include important terms which apply to you.

3.     How we use your personal information

We only use your personal information, including any information you provide to us when ordering Services, in accordance with our Privacy Policy. Please take the time to read our Privacy Policy, as it includes important terms which apply to you.

4.     Capacity

4.1     You confirm that you are a certified medical practitioner and have authority to bind any business on whose behalf you use our site to purchase Services.

4.2     These Terms and any document expressly referred to in them constitute the entire agreement between you and us and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.

4.3     You acknowledge that in entering into this Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them.

4.4     You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation based on any statement in this Contract.

5.     How the contract is formed between you and us

5.1     Our site will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the order process.

5.2     Please note that the placing of an order does not mean your order has been accepted. Our acceptance of your order will take place as described in clause 5.3.

5.3     We will confirm our acceptance to you by sending you an e-mail of acceptance. The Contract between us will only be formed when we send you the e-mail of acceptance.

5.4     Subject to our Returns Policy (clause 7), if we are unable to supply you with a Service, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Service (in cleared funds), we will refund you the full amount including any delivery costs charged as soon as possible.

6.     Our right to vary these Terms

6.1     We may, at our discretion, amend these Terms from time to time.

6.2     Every time you order Services from us, the Terms in force at the time of your order will apply to the Contract between you and us.

6.3     We may revise these Terms as they apply to your order from time to time to reflect changes in relevant laws and regulatory requirements.

9.     Price of services and delivery charges

9.1     The prices of the Services will be as quoted on our site at the time you submit your order. We take all reasonable care to ensure that the prices of Services are correct at the time when the relevant information was entered onto the system. However please see clause9.4 for what happens if we discover an error in the price of the Service(s) you ordered.

9.2     Prices for our Services may change from time to time, but changes will not affect any order you have already placed.

9.3     The price of a Service does not include delivery charges. Sample delivery is the responsibility of the customer.

10.     How to pay

10.1     You can only pay for Services using a debit card or credit card following the instructions on our site.

10.2     Payment for services are in advance.

11.     Our liability

11.1     We only supply the Services for internal use by your organisation.

11.2     Nothing in these Terms limits or excludes our liability for:

11.2.1     death or personal injury caused by our negligence; or

11.2.2     fraud or fraudulent misrepresentation.

11.3     Subject to clause 11.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

11.3.1     any loss of profits, sales, business, or revenue;

11.3.2     loss or corruption of data, information or software;

11.3.3     loss of business opportunity;

11.3.4     loss of anticipated savings;

11.3.5     loss of goodwill; or

11.3.6     any indirect or consequential loss.

11.4     Subject to clause 11.2, our total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Service(s) purchased by you.

11.5          Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Services. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law.

12.     Events outside our control

12.1     We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 12.2.

12.2    An "Event Outside Our Control" means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks.

12.3     If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

12.3.1     we will contact you as soon as reasonably possible to notify you; and>

12.3.2     our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Services to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

12.4     You may cancel a Contract affected by an Event Outside Our Control which has continued for more than thirty (30) days. To cancel please contact us.

13.     Communications between us

13.1     When we refer, in these Terms, to "in writing", this will include e-mail.

13.2     Any notice or other communication given by you to us, or by us to you, under or in connection with the Contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or e-mail.

13.3     A notice or other communication shall be deemed to have been received: if delivered personally, when left at our registered office; if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second Business Day after posting or if sent by e-mail, one Business Day after receipt.

13.4     In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

13.5     The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

14.     Other important terms

14.1     We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.

14.2     You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

14.3     This Contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

14.4     Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

14.5     If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

14.6     A Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England.

14.7     We both irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims).


Transactional website goes live offering specialist genetic testing


First tests to go live are Glycogen Storage Disease Next Generation Sequencing Panels: Liver, Metabolic Myopathies / Rhabdomyolysis & Wilson Disease. 

Keep a look out for more tests added soon!